Right of withdrawal

Right of withdrawal of the customer as a consumer

Right of Withdrawal

Since our products are manufactured for you after being commissioned, consumers are only entitled to a limited right of withdrawal in accordance with the following provisions, whereby the consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.

You have the right to cancel this contract within two days without giving a reason. The withdrawal period is two days from the day on which you ordered the product from SH Diamonds UG (limited liability). The date of receipt of the order is decisive. After the objection period has expired, please contact us immediately. We then clarify whether production has already started and the order can still be stopped.

Personalized and exclusively manufactured products from the “Custom” area are generally excluded from return.

To exercise your right of withdrawal, you must contact us
SH Diamonds UG (limited liability)
Saarburgstrasse 11
D-82166 Gräfelfing
E-Mail: info@shdiamonds.de

by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

Consequences of cancellation

If you withdraw from this contract, we will have given you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse the repayment as soon as the objection period has expired and the ordered product has already been manufactured.

Financed business

If you have financed this contract with a loan and you revoke the financed contract, you are no longer bound by the loan contract if both contracts form an economic unit. This is particularly to be assumed if we are your lender at the same time or if your lender makes use of our cooperation with regard to financing. If we have already received the loan when the revocation or return takes effect, your lender will assume our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter does not apply if the present contract deals with the acquisition of securities, foreign exchange, derivatives or precious metals.
If you want to avoid a contractual obligation as far as possible, revoke both contractual declarations separately.



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§7 Withdrawal form

Sample cancellation form (If you want to cancel the contract, please fill out this form and send it back.)
To:
SH Diamonds UG (limited liability)
Saarburgstrasse 11
D-82166 Gräfelfing
E-Mail: info@shdiamonds.de

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

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Ordered on (*) / received on (*)

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Name of the consumer (s)

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Address of the consumer (s)

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Signature of the consumer (s) (only when notified on paper)

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Date

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(*) Delete where inapplicable.