General terms and conditions of the company SH Diamonds UG (limited liability)

§1 Applicability to entrepreneurs and definitions of terms

The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed (Section 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of a contract apply to orders via our online shop .

(2) If the contract is concluded, the contract is also concluded with

SH Diamonds UG (haftungsbeschränkt)
Saarburgstrasse 11
D-82166 Gräfelfing
Registernummer HRB 254084
Amtsgericht München

(3) The presentation of the goods in our shop does not constitute a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.

(4) When an order is received in our shop, the following rules apply: The consumer submits a binding contract offer by successfully going through the ordering procedure provided in our shop. The order takes place in the following steps:

1) Selection of the desired goods via the button “Select version”
2) Selection of the desired product configuration and quantity
3) Confirm by clicking the button “add to shopping cart”
4) Check the information in the shopping cart and, if necessary, update the shopping cart
5) Press the button “continue to checkout”
6) Registration in the shop after registering and entering the registration details (e-mail address and password).
7) Selection of the payment method
8) Specification of the delivery address
9) Another check or correction of the respective entered data.
10) Binding dispatch of the order by clicking the button “Buy now”

Before the binding submission of the order, the consumer can return to the website on which the customer’s information is recorded and correct or correct input errors by pressing the “Back” button in the Internet browser used by him after checking his details Close the internet browser and cancel the order process. We immediately confirm receipt of the order by an automatically generated email (“order confirmation”). With this we accept your offer.

(5) Storage of the contract text for orders via our shop: We save the contract text and send you the order data and our terms and conditions by email. You can also view the terms and conditions at any time at You can check your past orders in our customer area under My Account – & gt; View my orders.

§3 Prices, shipping costs, payment, due date

(1) The prices indicated include the statutory sales tax and other price components. Any shipping costs will be added.

(2) The consumer has the option of paying by

1) PayPal
2) Direct bank transfer

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, our products are specially made for the customer after ordering. A production time of around 2 weeks should be calculated for our existing product range. New products can usually be designed, manufactured and delivered within 4-5 weeks. In the case of payment in advance, the deadline for delivery begins on the day after the payment order to the bank commissioned with the transfer and, for all other payment methods, on the day after the conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item is only transferred to the buyer when the item is handed over to the buyer, even in the case of sale by mail.

§5 Retention of title

We reserve ownership of the goods until the purchase price has been paid in full.


§5 Guarantee

The statutory warranty regulations apply.

§6 Contract language

German and English are available as contract language.


§7 Customer service

We are available for questions, complaints and complaints on workdays from 9:00 a.m. to 4:00 p.m. by email: zur Verfügung.

Status of the GTC October 2020